contact.sh

Chat at any hour, email for account matters, private channels for VIPs: pick the fastest route.

Before you write

Send from the address your account is registered under and the request is matched instantly. The system trusts that address for KYC documents, self-exclusion and account-closure requests.

• Message must include: account email + a short problem statement.
• Before a withdrawal: finish KYC. Accounts with verification pending are queued behind others.
• SLA: requests reviewed within 2 business days; after approval, timing depends on the payment method.

Requests accepted solely from the registered email

• self-exclusion: active within 24 hours, minimum 6 months.
• cooling-off: 7 days.
• account closure: permanent.
• password recovery: reset link from the login page, sent to the registered email.

VIP status match

VIP at another operator? Send live chat or support@luckyboom4.net a screenshot of your status; it is mirrored, so no history needs rebuilding.